NEW! Healthcare online by Consult+
Skip the waiting room, and save time for the things that matter. Use this new “virtual care” service to get care 24/7 by text or video chat.
Starting July 1, 2021, you have access to quality healthcare, reimagined. It’s all part of supporting the wellbeing of you and your family. Ask questions, get treatment, renew prescriptions, get referrals, and keep well.
Consult+ provides you with 24/7 secure online access to Canadian healthcare professionals on demand. Get care through your mobile device or computer – when and where you need it.
You and your family members can register and use Consult+ for many of the same things you would usually go to your primary healthcare provider for, including:
- Allergies, colds and flu
- Depression and anxiety
- Skin and eye issues
- …and more
The Consult+ clinicians can provide:
- Diagnoses and advice
- Prescriptions (new and renewals)
- Lab and imaging orders
- Specialist referrals
Offered in partnership with Canada Life, Consult+
services are provided through Dialogue – a leading Canadian telemedicine provider.
This new benefit can be a great addition to your regular healthcare team. With your consent, medical notes from your virtual consults can even be shared with your family doctor. Of course, your medical information will never be shared with CBM or with Canada Life.
Now you don’t need to wait for an appointment with your doctor, or spend time travelling to and from physical appointments. Try it the next time you need care!
Learn more now
> All about Consult+
> How to enroll
Create your account now – so it’s ready when you need it!
It’s easy. You can enroll yourself and add any eligible dependent family members to get access to Consult+ care.
Tip: To create your account, have your benefits card handy; you’ll need your plan number and member ID.
Here’s how: Just sign in to GroupNet for plan members, go to Coverage & Balances, select Health and scroll down to Other coverage.
If you have dependant family members, use the drop-down box beside your name to select Family. Add dependants under age 14 to your account. You can also send an email invite to your spouse and eligible dependants over age 14 to create their own accounts.
Questions or feedback
If you have any questions, please sign in to GroupNet for plan members and email Canada Life through the Contact Us.